| A Place to Call Home | |
| Alcohol Restricted Premises | |
| Alterations and Additions | |
| Appeals | |
| Bond Assistance | |
| Budget Planner | |
| Code of Practice | |
| Complaints | |
| Debt Management | |
| Eligibility | |
| Employment Incentive | |
| Garden Subsidy | |
| Getting ready for cyclones | |
| Home Maintenance | |
| Integrated Wait List | |
| Information for people affected by Antisocial Behaviour | |
| Priority Housing | |
| Proof of Id | |
| Proof of Income | |
| Public Housing Inspection Guide | |
| Public Housing Safety Officers | |
| Recognising same-sex relationships | |
| Rental Rebate | |
| Second Tier Appeal Application | |
| Tenancy Sustainability Program | |
| Three Strikes Factsheet | |
| Useful Contacts |
The Operational Policy Manual sets out the policies in relation to the provision of public housing.
1. Foundations of the Policy Manual
181 KB
2. General Eligibility for Access to Public Housing
114 KB
3. Housing Entitlements
62 KB
4. Waiting Lists for Public Housing
43 KB
5. Priority Housing
65 KB
6. Allocation of Housing and Commencement of Tenancy
63 KB
7. Public Housing Rents
119 KB
8. Rental Rebates
57 KB
9. Tenancy Management
112 KB
10. Public Housing Transfers
63 KB
11. Breaches of Agreement
168 KB
12. Management of Territory Housing Dwellings
99 KB
13. Domestic and Family Violence
49 KB
14. Bond Assistance
43 KB
15. Removed
16. Complaints
83 KB
17. Antisocial Behaviour
49 KB
18. Appeals
37 KB
Three Strikes Policy
54 KB
Acronyms
82 KB
Expected Life Spans of Items in Public Housing
145 KB
Glossary
87 KB
Included/Excluded Income
154 KB
This maintenance manual has been provided to assist you and Territory Housing to correctly identify any repairs or maintenance, which needs to be carried out on your home. It is designed to be easy to read by placing numbers beside the items so even if you don’t know the name, you can tell the maintenance officer the number of the item.
Using this manual
45 KB
Bathroom
340 KB
Clothes line
45 KB
Cupboard / wardrobes
117 KB
Electrical
56 KB
Electrical hot water service
167 KB
Exterior of dwelling
55 KB
External rubbish within Unit Complexes
111 KB
Fans and regulators
153 KB
Fences and gates
54 KB
Kitchen sink / bench / cupboard
242 KB
Laundry
114 KB
Light fittings
245 KB
Locks
71 KB
Modifications
114 KB
Power outlets/TV antenna sockets
159 KB
Smoke detectors
114 KB
Stove - electric / gas
287 KB
Taps
189 KB
Toilet
172 KB
Walls / floors / doors / ceilings
424 KB
Windows
162 KB