If you are unhappy with a decision made by Territory Housing you can contact the Complaints and Appeals unit.
Territory Housing has an internal and external complaints and appeals mechanism designed to deal with your concerns. This ensures Territory Housing is fair and open in their decision making.
You will not be discriminated against or disadvantaged if you lodge a complaint or an appeal.
How to Complain
If you remain dissatisfied with the outcome of this investigation, you can then lodge an appeal.
Fact sheets and forms